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Food & Beverages
Research and development
What is a data logger?
How does a data logger / system based on data logger work?
What a mission is?
How to start / download data?
Do the data loggers have an on / off button?
At what temperature / humidity / pressure can I use my logger?
Can I use my logger in the X environment (X = particular environment, generally different from those in which the device is typically used)?
Can I use my logger under water / other
Does the sensor measure on the tip of the probe or on the whole length (for logger with probe)?
Where is the temperature measured (for loggers without tip / probe_ SterilDisk)?
Where is the temperature measured (for loggers without tip / probe: TempStick)?
Which is the response time (T90) of the sensor?
What is the technical and service support and who will take care of it?
Where can I find the software to download for my device?
Installation does not start
How can I set F0?
Lead Time and Shipments
When will I receive the logger under maintenance back here?
When you are going to ship my order?
What are the lead times for maintenance?
Nothing is working and I don’t know what to do!
Device is not connecting / the software does not see my logger
What type of certificate is provided with the data loggers?
Are all logger provided with a certificate?
How can I obtain a certificate?
What ISO / Accredia traceable certificate mean?
Can I have a LAT (primary) certificate?
What does it mean that the loggers are recalibrated?
Can I get the certificate on desired points?
On how many points is the calibration done / the logger checked?
How often should I recalibrate the logger?
Calibration / Readings errors
Logger’s measuring not correctly
The logger measures a different value from that indicated by the display of the cell / thermometer / other logger / other
Loggers are not reading the same values
I tried the loggers together and they are sensing different values
Where can I find the reference instrument certificate?
Can I recalibrate the loggers by myself?
The sensor and / or the circuit have been replaced on my logger: is recalibration mandatory?
The battery has been replaced on my logger: is recalibration mandatory?
How should I perform recalibration correctly?
How and who will carry out the annual calibration and what is the cost of it?
High Temperature Data Loggers
S-MicroW and PressureDisk models are be suitable for Thermal Validation of Autoclave?
What are the spare parts and recurring costs?
What is the recurring cost of batteries and lead time for delivery)
In case of damage, can the loggers be repaired? Who will carry out and where will the service be done? What is the lead time?
The sensor / circuit (or both) has been replaced on my logger. Why do I need to recalibrate the logger?
Does PressureDisk measures relative pressure?
Pressure data recorded by PressureDisk are different from the ones of my autoclave!
How can I install the drivers or check that they are installed correctly?
I have Windows 10 but it is not listed among the available operating systems
How do I know which operating system I have?
How do I open Device Manager?
It doesn't connect
Where data are saved?
How do I open old missions?
TS Manager Software
S-Radio Data Loggers
TempNFC Data Logger
TempBLE Data Logger